Help center
This page covers the workflows available in this release. It does not create a support ticket or connect you to a live agent.
Create a website workspace
Add a site from the dashboard to keep its ownership, knowledge, and support settings together.
Open dashboardVerify domain ownership
Publish the TXT record shown in a site workspace, then run the ownership check.
View websitesPrepare support FAQs
Add public support FAQ entries to the site knowledge base. Website replies search these entries only; they do not call an AI provider.
Manage knowledgeContact the PRYCITY team
Use the contact form or email for product questions. Website visitors can use a site’s configured FAQ widget, email link, or WhatsApp link when those options are enabled.
Open contact formNot available in this release
Persistent conversations, ticket submission, agent assignment, live chat, automated WhatsApp messaging, and AI-generated answers.