SHIPPING POLICY
Order Processing and Fulfillment
Prycity Market (“Prycity,” “Company,” “we,” “us,” or “our”) is committed to providing a reliable shipping and delivery experience for customers, vendors, and marketplace users utilizing https://prycity.com and related Services.
This Shipping Policy explains shipping procedures, fulfillment expectations, delivery timeframes, responsibilities, limitations, and important shipping-related information applicable to purchases made through Prycity Market.
By placing an order through Prycity, users acknowledge and agree to the terms contained within this Shipping Policy.
1. MARKETPLACE SHIPPING STRUCTURE
Prycity may operate as a multi-vendor marketplace platform. Products sold through Prycity may be fulfilled by:
- Prycity directly
- Independent vendors
- Marketplace sellers
- Third-party fulfillment providers
- Distribution partners
- Manufacturers
Because multiple sellers may operate through the marketplace, shipping procedures and processing times can vary.
Orders containing products from multiple vendors may arrive separately and may involve different carriers, tracking numbers, and delivery schedules.
2. ORDER PROCESSING TIMES
Orders are generally processed after:
- Payment authorization
- Fraud screening
- Inventory verification
- Order review
- Vendor acceptance where applicable
Standard processing may require approximately:
- 1–3 business days
- Extended periods during holidays
- Additional time for vendor processing
- Additional time for custom products
Processing times are estimates only.
Orders are not shipped on:
- Sundays
- Major holidays
- Certain regional observances
- Unexpected closure periods
Prycity reserves rights to delay processing for security verification or operational reasons.
3. SHIPPING METHODS
Shipping methods may vary according to:
- Product category
- Vendor settings
- Customer location
- Carrier availability
- Package size
- Delivery restrictions
Available methods may include:
- Standard shipping
- Economy shipping
- Expedited shipping
- Priority delivery
- Marketplace shipping services
- Local delivery
Not every method will be available for every product.
4. SHIPPING CARRIERS
Prycity and marketplace vendors may utilize various shipping carriers.
Examples may include:
- USPS
- UPS
- FedEx
- DHL
- Regional delivery providers
- Local couriers
Carrier availability may vary according to destination.
Carrier performance remains outside Prycity control.
5. SHIPPING COSTS
Shipping costs may vary depending on:
- Product weight
- Product dimensions
- Delivery location
- Carrier rates
- Vendor policies
- Promotions
- Marketplace rules
Shipping costs are generally displayed before checkout whenever available.
Some products may qualify for:
- Promotional shipping
- Reduced shipping
- Free shipping campaigns
Eligibility may change without notice.
6. DELIVERY ESTIMATES
Estimated delivery windows are provided as convenience estimates only.
Delivery estimates are not guarantees.
Actual delivery performance may depend upon:
- Carrier operations
- Weather conditions
- Holidays
- Customs processing
- Local events
- Address issues
- High shipping volumes
- Vendor delays
Estimated delivery times may vary substantially.
7. INTERNATIONAL SHIPPING
Some products may qualify for international shipment.
Availability depends upon:
- Vendor participation
- Product restrictions
- Destination limitations
- Customs requirements
International shipments may involve:
- Import duties
- Customs fees
- Taxes
- Regulatory charges
Customers remain responsible for charges imposed by destination authorities.
Prycity does not control customs procedures.
8. ADDRESS ACCURACY
Customers are responsible for ensuring shipping information remains complete and accurate.
Information should include:
- Recipient name
- Street address
- Apartment details
- Municipality
- Postal code
- Country
- Contact information
Incorrect information may result in:
- Delays
- Returned shipments
- Failed delivery attempts
- Additional fees
Prycity shall not be responsible for losses arising from inaccurate address information.
9. ORDER TRACKING
Tracking information may be provided when available.
Tracking availability depends upon:
- Carrier systems
- Vendor systems
- Shipment methods
Users may review order details through:
Delivery updates may occasionally experience delays.
10. SPLIT SHIPMENTS
Orders involving multiple vendors or inventory locations may be shipped separately.
Customers acknowledge that:
- Multiple packages may arrive;
- Delivery dates may differ;
- Multiple tracking numbers may be issued.
Additional packaging may occur for operational reasons.
11. LOST, STOLEN, OR DELAYED SHIPMENTS
Prycity is not responsible for delays caused by:
- Carriers
- Customs agencies
- Weather events
- Natural disasters
- Service interruptions
- Incorrect addresses
If packages appear lost, customers should:
- Review tracking details
- Contact carriers
- Contact support
- Verify delivery addresses
Claims may require investigation periods.
12. DAMAGED SHIPMENTS
Customers receiving damaged products should report issues promptly.
Customers may be asked to provide:
- Order numbers
- Product photos
- Packaging photographs
- Carrier details
- Additional supporting information
Submission of information does not guarantee replacement eligibility.
Investigations may involve vendors and carriers.
13. REFUSED DELIVERIES
Customers refusing packages without authorization may become responsible for:
- Return fees
- Carrier charges
- Vendor costs
- Processing fees
Unauthorized refusals may affect refund eligibility.
14. UNDELIVERABLE ORDERS
Orders returned due to:
- Incorrect addresses
- Failed delivery attempts
- Carrier issues
- Refused shipments
may require additional processing.
Refunds or reshipments may depend on vendor policies and circumstances.
15. MARKETPLACE VENDOR RESPONSIBILITIES
Independent vendors may maintain shipping responsibilities involving:
- Inventory management
- Packaging
- Fulfillment
- Processing times
- Delivery coordination
Prycity reserves authority to review marketplace performance.
16. FORCE MAJEURE EVENTS
Shipping delays may occur because of events beyond reasonable control including:
- Natural disasters
- Hurricanes
- Earthquakes
- Internet outages
- Transportation disruptions
- Labor disputes
- Government restrictions
- Security incidents
Prycity shall not be liable for delays resulting from such events.
17. RELATED POLICIES
Users may review additional legal resources:
https://prycity.com/refund_returns
https://prycity.com/terms-and-conditions
https://prycity.com/disclaimer
https://prycity.com/cookie-policy
https://prycity.com/contact-us
https://prycity.com/support-center
18. CONTACT INFORMATION
Prycity Market
Website:
https://prycity.com
Support:
support@prycity.com
Email:
contact@prycity.com
Orders:
https://prycity.com/my-orders
Location:
Peñuelas, Puerto Rico 00624
Last Updated: February 12, 2026